Frequently Asked Questions

Q. How safe is shopping on the Internet?

A. We believe that shopping online at is just as safe as shopping in one of our high street stores.

We use Internet standard encryption technology to scramble your sensitive data when you transmit it to us. This process is known as SSL (secure sockets layer) and we are constantly updating our technology to provide you with the maximum practicable level of security. To check that you are in a secure area of our site look at the bottom of your browser and you will see a closed padlock or an unbroken key.

Coughlans is a name you know you can trust. Your security and peace of mind are of the utmost importance to us and we are constantly striving to safeguard them.

Q. What If I cannot find the cake I want within your catalogue?

A. We will customise the cake to your specific needs, just give us a call on 020 8684 2304. We are available Monday to Friday from 9am to 5pm

Q. Can I design my own cake?

A. Yes, you can make your own design for your cake and we will let you know whether all your requirements could be met.

Q. Where can I order a cake to be delivered?

A. At the moment we only deliver to our own 23 branches. Use our store locator to find your local shop.

Q. Who are Cakes and

A. We are the online shop of Munch@Coughlan's. For more information you can check out our about us page.

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